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General
    
  • I got my files but they are not working
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  • How will I receive my designs?
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  • What type of payments do you take
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  • What brand of thread do you use in your stitch outs?
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  • Can i send you pictures of what i make?
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  • I need my designs on floppy disk do you do that?
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  • Why do i see the same designs on different sites?
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  • What formats do you carry?
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  • Do you have sample designs for me to try
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  • Why are your designs priced so low?

    • Members area
        
  • I placed an order for a membership but I didn't get my login information
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  • I lost my password
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  • My password is not working
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  • How do I log into the members page

    • Previous orders
        
  • Can you tell me what designs I have already purchased?
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  • I lost all my designs what can I do?

    • Payment
        
  • paypal wont take my credit card to pay you
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  • Will you take a personal check?
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  • Do you offer refunds?

    • Terms of use
        
  • Can I use your designs on things to sell at craft fairs?

    • Design questions
        
  • Can I resize your designs?
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  • Why are these colors not the same as the picture

    • Email issues
        
  • I have not received a email from you.